This Privacy Policy ("Policy") outlines how Alta Dentistry ("we," "us," or "our") collects and utilizes information about you. This Policy applies to our website (www.altadentistry.mx) and all associated services ("Services"). Please note that this Policy does not apply to third-party websites, applications, or services, even if they are linked to or accessible from our Services.

If you disagree with any aspect of this Policy, kindly refrain from using our Sites or providing any information to us.

1. Information We Collect About You

At Alta Dentistry, we collect and store various categories of personal information about you, depending on the Services you use. The types of information we may collect include:

• Identifiers and contact details, such as your name, mailing addresses, phone numbers, and email addresses.

• Audio, visual, or similar information, such as photographs and videos submitted, captured, or sent through the Services, as well as video chat session details.

• Device, Internet, or other network activity information, including your IP address, device identifiers, session IDs, and information about your device, platform, monitor, operating system, and browser.

• Demographic information, including your age, gender, and birthdate.

• Location information, such as your general location using your ZIP code and IP address or other information provided by you.

• Other information you submit or send, such as inquiries, comments, survey responses, or requests for specific Services.

2. How We Collect Information About You

We collect information from you in the following ways:

• Directly from you: We ask for information when you book an appointment, submit inquiries, or participate in surveys or promotions.

• Passively from you and your devices: We use tracking tools like cookies, web beacons, and pixels to collect information when you interact with our Services, ads, or emails.

• From other companies: Our vendors and service providers may provide us with information about you, and social media platforms may also share information with us.

• Combined information: We may combine information collected online with offline data, as well as aggregate information to understand user preferences and trends.

3. How We Use the Information We Collect About You

At Alta Dentistry, we use the information collected for the following purposes:

• Providing you with the Services: We use your information to help you book appointments, pay for services, and fulfill your dental needs.

• Communication: We use your information to respond to your inquiries, feedback, and requests, and to provide you with notices about your membership and Services.

• Improving our Services: We analyze user interactions with our Services to enhance and update them, and for statistical and marketing analyses.

• Marketing: We may use your contact information to send you communications about new features, improvements, and updates related to our Services.

• Targeted Advertising: We and our advertising partners may use tracking tools to display targeted advertising based on your browsing habits or online activities.

• Security: We use information to detect, investigate, and prevent activities that may violate our policies, Terms, or legal obligations.

• Other Purposes: We may use information for purposes disclosed at the time of collection, with your consent, or as otherwise permitted or required by law.

4. How We Share Your Information

We may share your information with the following entities:

• Within Alta Dentistry: We may share information within our corporate family, including subsidiaries and affiliates.

• Vendors and Service Providers: We share information with companies that assist us in delivering Services, managing content, and providing security or customer support.

• Dental Providers and Business Partners: We may share information with your dental provider, insurance companies, or other business partners to offer the Services and fulfill contractual obligations.

• Advertising Partners: We share information with third-party partners for targeted advertising and interest-based ads using tracking tools.

• Legal and Government Authorities: We share information to meet our legal obligations, respond to court orders, cooperate with investigations, and protect our rights and safety.

• Successors and Acquirers: In case of business changes, we may share information with prospective buyers, new owners, or third parties involved.

5. Your Choices and Privacy Rights

You have the option to opt-out of marketing emails by using the "unsubscribe" or "Manage Preferences" links. You can control cookies and tracking tools through browser settings or opt-out mechanisms provided by certain tools.

6. Security

We employ standard security measures, but the Internet is not entirely secure. While we take reasonable precautions, we cannot guarantee the complete safety of your information. Please exercise caution when using the Internet and avoid sharing passwords.

7. Retention Period

We retain information for as long as reasonably necessary or permitted by law, taking into account our relationship with you, contractual obligations, and legal requirements.

8. Children

Our Services are intended for adults, and we do not knowingly collect personal information from children under 13 without parental consent.

9. Thid-Party Sites, Apps, and Services

This Policy does not apply to the privacy practices of third-party websites, apps, or services. Please review the privacy policies of other companies.

10. Social Media

By posting content about your Alta Dentistry experience on social media platforms, you agree to certain terms and conditions listed on our social media pages.

11. Data Transfer

Your information may be transferred to jurisdictions with different data protection laws, but we will ensure an adequate level of protection for your data.

12. Changes to this Policy

This Policy may be amended from time to time, and any material changes will be communicated via email and posted on our Services. Please check for updates periodically.

Thank you for entrusting your dental care to Alta Dentistry. We are committed to safeguarding your privacy and providing you with an exceptional dental experience.

13. Contact Us

For any questions or concerns you have about this Policy, please email us at info@altadentistry.mx. You can call us at 619-653-5419 or write us at Blvrd. Gral Rodolfo Sánchez Taboada 10488, Int. 404, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.